Returns policy

We want you to be happy with your order and offer a 30 day no quibble guarantee on all products purchased through chelseelewis.co.uk. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product(s) to us within 30 days of receipt and we will refund you at the price you paid for the product(s). Please note we will not refund any postage you may have paid on the original order.

For reasons of hygiene and safety, we cannot refund or exchange any show signs of having been used unless they are faulty. For faulty, damaged, unsatisfactory quality or incorrect item received.

How to Make a Return

Please package your product(s) securely in the original packaging. You will also need to include a brief letter including your name and address and an explanation as to why you are returning the product(s). This will enable us to refund the correct account.
Postage return it at your own cost.

The postal address to return the product(s):

12 Bolton Street
Mayfair
London W1J 8BD

Cancellations

Our Returns Policy does not affect your statutory rights.

For information on your cancellation rights under the Right of Cancellation (Consumer Contracts Regulations 2013) please refer to our Terms & Conditions.